Share with users so they can install and chat with the bot in Microsoft Teams.Learn more about what you can do with Power Virtual Agents.For more information, see the Microsoft Teams app privacy policy. Your data may flow outside of your organization's compliance and geographic or regional boundaries. When you add the bot to Microsoft Teams, some of your data, such as bot content and end-user chat content, will be shared with Microsoft Teams. Download the pre-generated Teams app manifest to distribute it within your Microsoft Teams tenant.Share the bot with the organization by submitting the bot for admin approval to be featured in the Microsoft Teams app store Built by your org section.Show the bot to shared users by adding it to the Microsoft Teams app store Built by your colleagues section.Show the bot in Microsoft Teams app store.Share the bot's installation link with other users.Install the bot for yourself in Microsoft Teams.Customize your bot's appearance in Microsoft Teams.You need to publish the bot at least once before users can interact with the bot in Microsoft Teams. To view this content in video format, please check out the following YouTube Video: Proactive Power Virtual Agents Messaging using Power Automate.Now that you have published your bot, you can make your bot available to users in Microsoft Teams so you, your teammates, and the broader organization can interact with it. The opportunities to engage with users this way is limitless, due to the vast array of connectors found in Power Automate. Instead of a chatbot passively waiting to be engaged with, we can initiate conversations using Power Automate. Proactive messaging is a very powerful feature. Using this approach, you can then collect additional information that will help automate a downstream process. ![]() As part of this message, you can prompt your user to provide a trigger phrase that will subsequently instantiate another topic. But, whatever you include in your Message text box will be sent to the Chatbot. ![]() For additional pre-requisites, please refer to this link.īy default, the messaging is one way. Note: To use this feature, the PVA bot needs to be published in Microsoft Teams and the user must have the chatbot installed for them. Then, ensure that Post as is set to Power Virtual Agents, Post in is set to Chat with bot and that the appropriate Bot is selected. To use this feature, add the Microsoft Teams – Post message in a chat or channel action to your cloud flow. This includes scheduled events, data events and even manual triggers. Any trigger can be used in conjunction with this feature. What is very compelling about this new capability is there are unlimited possibilities to use this feature due to the vast array of connectors available in the Power Platform. From there, a deeper conversation can take place if a trigger phrase is provided by the end user. ![]() Microsoft recently release a feature in Power Automate that allows for a message to be sent to a Power Virtual Agent chatbot. One of the challenges with this approach is that the user needs to initiate the communication with the chatbot. Chatbots are a useful technology for allowing users to self-serve when it comes to information requests or transacting on their behalf.
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